Refund/Cancellation Policy


Should any item be unsuitable.
4sg (wales) Limited will refund you the amount less p & p costs within 30 days of reciept of the unwanted items,
return payment will be made by cheque or by original credit card, Under the following conditions.

* All items must be returned unopened by recorded delivery at your cost within 14 days of reciept.
* All items must be returned in original packaging undamaged/unused.
* Certain items cannot be returned due to the fact the product may have been tampered with i.e e-liquid,
* Batteries have a 1 month warranty only and should only be charged using a recommended Usb charger plugged into a Usb enabled device like a computer, We do not recommend using Usb enabled wall plugs and you should never leave batteries unattended whilst charging, overnight charges are also not recommended as the average full charge a battery requires  is less than 3 hours.
*Atomisers can fail very quickly if used with no liquid and therfore cannot be returned once placed into device and used.

Please contact us at: prior to returning your items for confirmation of acceptance of item.

None of the above is intended to affect your statuatory rights under the Consumer Protection(Distance Selling) Reguations 2000.

Please return goods (upon emailed confirmation of acceptance of product) To:

4sg (Wales) Ltd Returns dept
Sgice Electronic Cigarettes
Rear of Broad St Parade
CF62 7AN

The guarantee is given in accordance with legal requirements. Any additional guarantee statements are contained in the product descriptions.